Phone
+61 452 783 619Call us for urgent or time-sensitive enquiries.
- Available Monday to Friday, 9:00 AM to 5:00 PM AEST.
- If we miss your call, leave a voicemail and we'll get back to you.
Contact Us
Contact Port Side Insider
We welcome enquiries from readers, cruise lines, and travel partners. Whether you have a question about a review, want to share feedback, or are interested in working with us, we're here to help.
- Our editorial team is based in Sydney, Australia.
- We aim to respond to all genuine enquiries within two business days.
Direct Lines
How to Reach Us
Choose the channel that best suits your enquiry. For urgent matters, phone is fastest. For detailed feedback or partnership proposals, email gives us the space to respond thoughtfully.
Email us for general enquiries, feedback, or partnership proposals.
- We respond to most emails within two business days.
- For media or press enquiries, please use the same address with 'Media' in the subject line.
Postal Address
Level 12, 88 Sussex Street, Sydney NSW 2000, Australia
Send written correspondence to our Sydney office.
- Please note that postal mail may take longer to process than email or phone.
- Include a return address if you'd like a written reply.
Send a Message
Send Us a Message
Use the form below for non-urgent enquiries. We'll get back to you as soon as we can.
- Fields marked with an asterisk are required.
- We respect your privacy and will only use your details to respond to your enquiry.
Your information is handled in line with our Privacy Policy.
After You Reach Out
What to Expect
We treat every enquiry seriously and aim to make the process clear from the start.
Response Times
A prompt acknowledgement
We aim to acknowledge all enquiries within two business days.
- Phone calls are answered during business hours when possible.
- Emails and form submissions may take up to 48 hours for a first response.
Editorial Independence
Honest, independent guidance
Our reviews and guides are independent. Contacting us does not influence editorial content.
- We do not accept payment for positive coverage.
- Partnership enquiries are handled separately from editorial decisions.
Privacy
Your details stay protected
Your contact details are used only to respond to your enquiry and are never sold or shared.
- See our Privacy Policy for full details.
Common Questions
Frequently Asked Questions
Yes, you can call us on +61 452 783 619 during business hours.
- Business hours are Monday to Friday, 9:00 AM to 5:00 PM AEST.
- If we're unavailable, leave a voicemail and we'll return your call.
We aim to respond to all enquiries within two business days.
- Urgent matters are best handled by phone.
- Email and form responses may take up to 48 hours.
Yes, cruise lines and PR representatives can contact us at [email protected] with details.
- Please include ship name, itinerary, and available dates.
- We review ships based on editorial merit and reader interest.
We occasionally work with partners on sponsored content, but all such content is clearly labelled.
- Editorial reviews are never sponsored.
- For partnership enquiries, email [email protected].
We're Here to Help
Thank you for considering Port Side Insider. Whether you're planning your first cruise or you're a seasoned traveller, we're committed to providing honest, detailed, and useful information.
Our team is passionate about cruise travel and dedicated to helping you make informed decisions. If you have any questions not covered here, please don't hesitate to reach out.
Send an Enquiry