Your Privacy, Our Commitment
This Privacy Policy explains how Port Side Insider collects, uses, discloses, and protects your personal information when you visit our website. It applies to all visitors and users of portsideinsider.com and covers information collected through website interactions, forms, and cookies.
We are committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy is effective as of 14 September 2026.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you contact us, subscribe to newsletters, or submit forms. This may include your name and email address, your phone number if provided, and any content included in your messages.
- Name and email address
- Phone number if provided
- Any content included in your messages
Information Collected Automatically
When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address and browser type, device information and operating system, and pages visited, time spent, and referral URLs.
- IP address and browser type
- Device information and operating system
- Pages visited, time spent, and referral URLs
How We Use Your Information
Primary Uses
We use your personal information to provide, maintain, and improve our services, and to communicate with you. Specifically, we use it to:
- Respond to inquiries and provide customer support
- Send newsletters and updates if you have opted in
- Analyse website usage to improve content and user experience
- Comply with legal obligations
Disclosure of Information
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These providers include email delivery services, analytics providers, and hosting and infrastructure providers. They are only authorised to use your information as necessary to provide these services to us.
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as compliance with court orders or government regulations, or to protect our rights, property, or safety.
Cookies and Tracking Technologies
Cookie Usage
We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. These include essential cookies for website functionality and analytics cookies to understand usage patterns.
- Essential cookies for website functionality
- Analytics cookies to understand usage patterns
- You can control cookies through your browser settings
Data Security and Retention
Security Measures
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure. These measures include encryption of data in transit, access controls, and regular security reviews.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Retention periods vary based on the type of information, and we securely delete or anonymise data when it is no longer needed.
International Data Transfers
Overseas Transfers
Some of our third-party service providers may be located outside Australia, and your personal information may be stored or processed overseas. We take reasonable steps to ensure overseas recipients handle your information in accordance with Australian privacy laws. By using our website, you consent to such transfers.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. To make a request, contact us at [email protected] or call +61 452 783 619. We will respond within a reasonable timeframe.
Opt-Out and Deletion
You may opt out of marketing communications at any time by using the unsubscribe link in our emails. You may also contact us to request deletion of your personal information, subject to any legal obligations we may have to retain it.
Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Material changes may be notified via email or a website notice. Continued use of the website after changes constitutes acceptance of the revised policy.
Effective date: 14 September 2026
Contact Us
Privacy Contact
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: [email protected]
- Phone: +61 452 783 619
- Address: Level 12, 88 Sussex Street, Sydney NSW 2000, Australia